Roomix — AI Home & Room Design Need help? You're in the right place.

📧 Contact us: [email protected] We aim to respond within 1–2 business days.

When you write in, please include:

• Your iOS version and device model (e.g. iPhone 15, iOS 17.4)
• The Roomix version (Settings → About)
• A short description of what happened and what you expected
• A screenshot or screen recording, if relevant

Frequently Asked Questions

Getting started

How does Roomix work? Pick a design flow (Interior, Exterior, Landscape, Edit Object, Empty Room, Change Style, or Expand Room), choose a photo from your library, set your style and options, and tap Generate. Roomix's AI creates a redesigned image in seconds.

What photos work best? Well-lit, straight-on photos of a single room or space give the best results. Avoid heavy filters, extreme angles, and photos with people in them.

Where are my projects stored? Projects live on your device. Deleting the app removes them — back up favorite renders to your Photos library first (tap the share button on any completed render).

Renders

My render is taking a long time. Is that normal? Most renders complete in under a minute, but generation can occasionally take longer during peak times. You can leave the app — Roomix continues working in the background and sends a notification when your render is ready.

My render failed. What do I do? Tap Retry on the failed render. If it keeps failing, check your internet connection. If the problem persists, contact support with the project name and the time it happened.

Can I cancel a render in progress? Yes. Open the render in your project detail view and tap Cancel.

The result doesn't match what I asked for. AI generation isn't always perfect. Try:

• A clearer or better-lit source photo